Posted Date : December 17,2018
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : WD-7030
Government Authority located in Kansas; USA based organization looking for expert vendor for web support and strategic planning service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide web support and strategic planning service.
- Ability to provide automated email alerts to stay up-to-date on changes, deadlines, and updates that includes ease of access elements that eliminates log in requirements due to email-based prompt.
- Ability to provide real-time progress reporting that provides a simple to view dashboard or visual representation of progress for executive level review.
- Ability to provide customizable dashboards for executives and front-line users.
- Provides reporting of key performance indicators for variable reporting timeframes which could be monthly, quarterly, biannual, and annual.
- Ability to provide cascading goals to provide a visual and trackable alignment from executive strategies to midlevel goals, lower level objectives, and front-line action items.
- Ability to utilize the strategic planning principle - SMART (specific, measurable, attainable, time specific).
- Ability to store metrics associated with various items and displays the progression or regression of these metrics in an easy to understand summary or dashboard.
- Ability to assign specific responsibility and provide supervisor’s the ability to view the progress of subordinate’s actions.
- Provide access to multiple service lines (departments) and team level strategic plans from one centralized location.
- Ability to add and subtract users quickly and easily as staffing evolves or turn-over occurs at no additional cost.
- Ability to hold attachments and documents used in support of the review process.
- Ability to create custom report queries based on all established fields, and exports those reports to a dynamic format (i.e., Excel, word, PDF, and various other formats).
- Compatibility to email with Microsoft Outlook
- Ability to provide an intuitive interface to build planning structures.
- Ability to designate super-users or Full Access users with the ability to change these designations as staffing changes without additional charges.
- Ability to assign different levels of access to users, allowing some users to only view, some to update information, and some to create new, modify, and edit plans.
- Must be compatible with Internet explorer 11.0 and higher
- The tool shall be cloud based and not dependent upon client site web service for access
- Ongoing Training and Initial Implementation Support
- Initial training must be in person on the facility campus
- Custom account creation of users, groups, questions, etc.
- Continuous technical customer support
- Virtual Technical customer support for product suppliers
- Data hosting
- Quarterly web service enhancements, with follow up training and implementation support
- Direct access to outside sales account representative: direct line access and email access to sales accountant virtually
- Direct access to inside account manager: Direct line access and email access to sales accountant virtually
- Customer Support utilizing a toll-free line and email address
- Backup source for redundancy
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 28,2018
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
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Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : WD-7030
Government Authority located in Kansas; USA based organization looking for expert vendor for web support and strategic planning service.
[A] Budget: Looking for Proposals
[B] Scope of Service:
Vendor needs to provide web support and strategic planning service.
- Ability to provide automated email alerts to stay up-to-date on changes, deadlines, and updates that includes ease of access elements that eliminates log in requirements due to email-based prompt.
- Ability to provide real-time progress reporting that provides a simple to view dashboard or visual representation of progress for executive level review.
- Ability to provide customizable dashboards for executives and front-line users.
- Provides reporting of key performance indicators for variable reporting timeframes which could be monthly, quarterly, biannual, and annual.
- Ability to provide cascading goals to provide a visual and trackable alignment from executive strategies to midlevel goals, lower level objectives, and front-line action items.
- Ability to utilize the strategic planning principle - SMART (specific, measurable, attainable, time specific).
- Ability to store metrics associated with various items and displays the progression or regression of these metrics in an easy to understand summary or dashboard.
- Ability to assign specific responsibility and provide supervisor’s the ability to view the progress of subordinate’s actions.
- Provide access to multiple service lines (departments) and team level strategic plans from one centralized location.
- Ability to add and subtract users quickly and easily as staffing evolves or turn-over occurs at no additional cost.
- Ability to hold attachments and documents used in support of the review process.
- Ability to create custom report queries based on all established fields, and exports those reports to a dynamic format (i.e., Excel, word, PDF, and various other formats).
- Compatibility to email with Microsoft Outlook
- Ability to provide an intuitive interface to build planning structures.
- Ability to designate super-users or Full Access users with the ability to change these designations as staffing changes without additional charges.
- Ability to assign different levels of access to users, allowing some users to only view, some to update information, and some to create new, modify, and edit plans.
- Must be compatible with Internet explorer 11.0 and higher
- The tool shall be cloud based and not dependent upon client site web service for access
- Ongoing Training and Initial Implementation Support
- Initial training must be in person on the facility campus
- Custom account creation of users, groups, questions, etc.
- Continuous technical customer support
- Virtual Technical customer support for product suppliers
- Data hosting
- Quarterly web service enhancements, with follow up training and implementation support
- Direct access to outside sales account representative: direct line access and email access to sales accountant virtually
- Direct access to inside account manager: Direct line access and email access to sales accountant virtually
- Customer Support utilizing a toll-free line and email address
- Backup source for redundancy
[C] Eligibility:
- Onshore (USA Only);
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office location.
Budget :
Deadline to Submit Proposals: December 28,2018
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$