Posted Date : March 16,2022
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : DEBT-1122
Government Authority located in Wichita, Kansas; USA based organization looking for expert vendor for delinquent account collection service.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide delinquent account collection service to the government authority located in Wichita, KS.
- The city desires the capability to send electronic files listing the customers being referred for collection. The city desires the capability for the vendor and organization to send an electronic file listing customer's information and payment received for collection account, less the fee billed for the service.
- Desires the capability to send multiple data files and merge them into a single transaction or document to consolidate information.
- The city will only be charged for the rendering of services under the terms and for the duration of this agreement.
- Promptly report all payments to the agency for accounts which have been submitted to the agency for collection.
- Pay the agency the quoted percentage for all payments received by the agency on any delinquent account(s) turned to the agency for collection.
- Agency shall discontinue collection service on any account upon request from the city. The city shall have the right to recall accounts turned to the agency for collection at any time.
- The agency shall accept receipt of accounts through paper media and electronic media, i.e. either email or fax.
- Agency shall receive and record collection and receipt activity by city department and have the capability to report and remit payments by city department.
- Requires the ability to track accounts sent for collections and payments made on the accounts.
- Requires the Agency to electronically provide monthly status report in an Excel or CSV format showing all current accounts with the number and payments made on the account.
- Requires the agency to provide a reconciliation report to the city on a quarterly basis.
- Requires that accounts sent for collections also be reported to all three credit agencies. The city requires that the Agency has the ability to recall accounts sent to the credit agencies, upon request.
- Requires the vendor to have disaster recovery capability such that the city will experience no disruption in service and see no loss of functionality.
(2) All the questions must be submitted no later than March 28, 2022
(3) The contract period will be for one year.
(4) Pre-Proposal Microsoft Teams Meeting will be held on March 22, 2022
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Not Applicable
Budget :
Deadline to Submit Proposals: April 07,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : DEBT-1122
Government Authority located in Wichita, Kansas; USA based organization looking for expert vendor for delinquent account collection service.
[A] Budget: Looking for Proposal
[B] Scope of Service:
(1) Vendor needs to provide delinquent account collection service to the government authority located in Wichita, KS.
- The city desires the capability to send electronic files listing the customers being referred for collection. The city desires the capability for the vendor and organization to send an electronic file listing customer's information and payment received for collection account, less the fee billed for the service.
- Desires the capability to send multiple data files and merge them into a single transaction or document to consolidate information.
- The city will only be charged for the rendering of services under the terms and for the duration of this agreement.
- Promptly report all payments to the agency for accounts which have been submitted to the agency for collection.
- Pay the agency the quoted percentage for all payments received by the agency on any delinquent account(s) turned to the agency for collection.
- Agency shall discontinue collection service on any account upon request from the city. The city shall have the right to recall accounts turned to the agency for collection at any time.
- The agency shall accept receipt of accounts through paper media and electronic media, i.e. either email or fax.
- Agency shall receive and record collection and receipt activity by city department and have the capability to report and remit payments by city department.
- Requires the ability to track accounts sent for collections and payments made on the accounts.
- Requires the Agency to electronically provide monthly status report in an Excel or CSV format showing all current accounts with the number and payments made on the account.
- Requires the agency to provide a reconciliation report to the city on a quarterly basis.
- Requires that accounts sent for collections also be reported to all three credit agencies. The city requires that the Agency has the ability to recall accounts sent to the credit agencies, upon request.
- Requires the vendor to have disaster recovery capability such that the city will experience no disruption in service and see no loss of functionality.
(2) All the questions must be submitted no later than March 28, 2022
(3) The contract period will be for one year.
(4) Pre-Proposal Microsoft Teams Meeting will be held on March 22, 2022
[C] Eligibility:
- Onshore (US Organization Only);
[D] Work Performance:
Not Applicable
Budget :
Deadline to Submit Proposals: April 07,2022
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$