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SW-32723 - USA (Kansas) - Court Case Management System - Deadline April 24,2020

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Posted Date : April 06,2020
Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID : SW-32723
Government Authority located in Kansas; USA based organization looking for expert vendor for court case management system.
[A] Budget: Looking for proposal
[B] Scope of Service:
(1) Vendor needs to provide a leading edge, robust, easy-to-use case management system that will streamline processes to more efficiently serve staff and constituents.
- Provide a technical overview of the proposed solution and any other systems included in your proposal.  Define the delivery method (fat-client, web-based, etc.).  Include whether the delivery method is real-time, batch, or where flexibility exists in the way it is used.
- Provide information on the API architecture, type, and methods to leverage it.
- For workstation specific components, please provide the minimum and recommended workstation hardware and software requirements.
- Provide a list of equipment the City would need to purchase or replace in order to convert to or implement the proposed solution.  (The City does not anticipate being able to repurpose existing hardware.)  Indicate whether this is included in the proposed price or an additional expense, and whether procurement of any hardware and peripherals will be the responsibility of the City or the vendor.  The City reserves the right to procure recommended hardware and peripherals from their standard vendors if that is in the best interests of the City.
- Describe options for connection to the proposed solution.  Discuss the capabilities and requirements in this area, including typical bandwidth (peak and average) based on a representative company of comparable size.
- Describe whether your solution is hosted by you or on the City premises, and discuss responsibility for updates, backups, etc.  If proposing a hosted solution, please describe your criminal justice information systems compliance, firewall, security procedures, etc.
- If the system is self-hosted (servers on the City premise) please provide a proposed or possible server and application architecture that defines the servers and estimated sizing for the servers based on what is currently known about the City’s intended use of the product.  The architecture should include server versions, required modules and module versions, and database versions.
- Please provide an example service level agreement in the submission.  Is there an ability to modify the submitted or proposed SLA?
- Please provide a product development roadmap that illustrates the pipeline of features and enhancements that are scheduled in the next several releases.
- Please explain the product development lifecycle and how frequently updates are released.  Also, please define how long this current development lifecycle has been in place.
- If there is an existing ecosystem of 3rd party integrations, please provide a list of all 3rd party integrations and the list of ecosystem partners.
(2) All the questions must be submitted no later than April 17, 2020
(3) The contract period will be for five year.
(4) Mandatory pre-bid conference will be held on April 9, 2020 
[C] Eligibility:
Onshore (US organization Only)
[D] Work Performance:
Performance of the work will be Offsite. Vendor needs to carry work in their office premises.
Budget :
Deadline to Submit Proposals: April 24,2020
Cost to Download This RFP/RFQ/RFI/Solicitation/Tender/Bid Document : 5 US$

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